Effective date: Oct. 15, 2025
Introduction
Echoes Aesthetic Clinic (“Echoes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us electronically, or use our services.
By using our website or submitting information through our contact forms, you agree to the terms of this Privacy Policy.
Information We CollectWe collect information in the following ways:
1. Information You Provide Directly
When you interact with us through our website or in person, we may collect:
- Contact information such as your name, email address, phone number, and mailing address.
- Appointment and service details, including the treatments you schedule or inquire about.
- Payment information when purchasing services or products.
- Health information necessary to provide safe and effective aesthetic treatments.
- Messages and communications sent through our forms, email, or social media channels.
2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address, browser type, device information, and pages visited.
- Cookies or similar technologies to improve user experience and track analytics.
You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
- To schedule, manage, and provide requested services.
- To send appointment reminders, confirmations, and transactional notifications related to your account or treatment.
- To process payments and maintain records for business and legal purposes.
- To send marketing and promotional messages, such as special offers, new product announcements, or clinic updates (with your consent).
- To improve our services, website functionality, and patient experience.
- To comply with applicable laws, regulations, and professional requirements.
SMS & Email Communications
By submitting your contact information, you consent to receive communications from Echoes Aesthetic Clinic, including:
- Transactional messages related to appointments, orders, or services requested.
- Marketing and promotional messages, including special offers and clinic updates (if you opt in).
Message frequency may vary. Message and data rates may apply.
You may reply HELP for help or STOP to opt out at any time.
How We Share Information
We do not sell or rent your personal information. We may share information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors that assist in scheduling, payment processing, marketing communications, or website operations.
- Legal Requirements: When required by law, court order, or to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All third parties are required to safeguard your information and use it only for the intended purpose.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse. While we take reasonable precautions, no method of transmission or storage is completely secure.
HIPAA Notice
Certain information you provide in connection with treatment may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). PHI is handled in compliance with HIPAA regulations. You may request a copy of our full Notice of Privacy Practices at any time by contacting our office.
Your Privacy Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications at any time.
- Request a copy of your records or information we maintain about you.
To exercise these rights, please contact us using the details below.
Retention of Information
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.
Children’s Privacy
Our website and services are intended for individuals aged 18 and older. We do not knowingly collect information from minors without parental consent.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after updates constitutes your acceptance of the revised policy.
Contact Us
Echoes Aesthetic Clinic
750 Swift Blvd, Suite 6
Richland, WA 99352
Jacquie@echoesaesthetics.com